Positive Indicators

• Keeps abreast of available technology.
• Understands applicability and limitations of technology to the work of the office.
• Actively seeks to apply technology to appropriate tasks
• Shows willingness to learn new technology

Negative Indicators

• Has limited knowledge about technology.
• Has little interest in finding out about technology.
• Is not proactive in applying technology to work.
• Has limited understanding of the applicability of technology to work.

Sample Questions

How do you keep up with advances in technology?

• How much time do you spend doing this?
• How do your efforts to keep up compare with those of your peers?
• What are the limitations of technology in your work?

Which technical issues are the most challenging for you?

• What are your strengths in using technology?
• What are your weaknesses?
• How important is using technology in your role?

Give me an example of when your technological awareness helped you to solve a problem.

• What brought the issue to light?
• What did you do?
• What was the result of your efforts?

What have you done to acquire knowledge about technology?

• How did you go about developing your knowledge?
• What opportunities have you had in this area?

Give me an example of when technology breakdown had an impact on your delivery.

• What did you do?
• What were the implications?
• What did you learn from the episode?