International Medical Corps is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.

Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in areas worldwide. By offering training and health care to local populations and medical assistance to people at high risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

Background

International Medical Corps has appointed a country representative since March 2019 who is actively participating in coordination meetings with working groups to discuss key issues, including health; Nutrition; mental health and psychosocial support; protection; and water, sanitation and hygiene (WASH). International Medical Corps has been a key collaborator in meetings with UN agencies, including the Pan American Health Organization, the Office for the Coordination of Humanitarian Affairs and the United Nations Children’s Fund, as well as with local organizations and donors.

International Medical Corps has submitted projects to several donors to address critical needs, including: (1) lack of specialized doctors and health personnel; (2) lack of maintenance for medical equipment; (3) lack of medicines and medical supplies; (4) lack of water treatment, food and potable water; (5) lack of medical waste management services; 5) lack of food supplies to address malnutrition; 6) lack of Protection services.

Additionally, as of September 3, 2019, International Medical Corps is one of the few international non-governmental organizations registered as a Civil Association non-profit organization in Venezuela and authorized to provide humanitarian services. International Medical Corps continues to work with IFRC, PAHO, UNICEF other international actors, and local non-profit organizations. By launching efforts with local organizations, International Medical Corps will prioritize not only reaching those most in need, but also building the capacity of the local organizations to provide services for the long-term. International Medical Corps has already identified local partners. International Medical Corps has shipped medicines and medical supplies with a value of more than $500,000 to Caracas, with support from the International Federation of Red Cross and Red Crescent Societies (IFRC). International Medical Corps provided medications and medical supplies directly to IFRC and Venezuelan Red Cross (VRC), who support 20 inpatient health facilities and 16 outpatient clinics in Caracas.

International Medical Corps (IMC) is now coordinating with international and local partners in Venezuela and is prepared to deliver a multi-sectoral response to meet the urgent health, water, sanitation and hygiene (WASH) in health facilities, protection and nutrition needs of families and communities. Activities will focus on providing essential services with a focus on reaching vulnerable populations, including children, pregnant and lactating women, elderly people and service evaluations. International Medical Corps, will target 22 health facilities that provides outpatient services in 11 states and will provide MMU services in 7 states and 117 communities. At the health facility level, services will include provision of pharmaceutical supplies, health and reproductive health services, capacity building, consultations, mental health services, WASH including hygiene promotion, MH, PSS service and last but not least nutrition services. International Medical Corps will work with 2 local partner at health facility level and MMU. These two are FUDEP and Fundación Nativo. As for the Protection / GBV services, IMC will support 3 women centers through partnering with 2 additional local subs- FUNDANA and Fundación Habla.

Job Purpose

The role of the Monitoring, Evaluation, Accountability, and Learning (MEAL) Coordinator is to support better performance and greater accountability by implementing evidence-based program/project management at the field level, in order to guide and improve performance. The MEAL Coordinator will provide the technical support to the design of methodologies and tools to ensure the availability of clear and accurate information at the program/project level. The MEAL Coordinator also plays an important role in data management and quality by designing a MEAL system which adheres to the IMC’s Global MEAL Guidelines, the MEAL Minimum Standards for Quality, and the guiding MEAL policies and procedures. The MEAL Coordinator will provide technical support to the program and build capacity in the country Mission through strengthening learning and knowledge sharing across the IMC and with the wider humanitarian community. The role holder will also support in project development including preparation and management of the MEAL budget, staffing plan and project design.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The tasks listed are representative of the nature and level of work assigned and are not necessarily all-inclusive

SUMMARY:

IMC’s policies, guidelines, and procedures

• Mainstream the Global MEAL Guidelines across all related MEAL activities at the field level and ensure the guidance notes for monitoring, evaluation, and accountability are functional at the field level.
• Map and detail the navigation, selection, application, and adaption of existing guidelines, tools, and templates at the relevant stages of the project cycle.
• Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
• Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

Project design and planning

• Design and coordinate needs assessment and situation analysis through various approaches (e.g. direct data collection, secondary sources, problem tree analysis, SWOT analysis) and ensure that needs assessment and project design are linked.
• Support to program and MEAL team with developing the results framework, theory of change, logframe and MEAL plan including indicators for existing and new projects.
• Identify the budget/resources needed for MEAL activities of projects.
• Represent the organization in the MEAL and Assessment Working Groups promoting a positive image.

MEAL system

• In coordination with the Program Team and MEAL field Focal Points, establish a reliable participatory MEAL framework for the IMC Mission to ensure quality.
• Design full MEAL procedures and operating plans within the Mission and develop harmonized data collection tools involving the different stakeholders (project team, partners)
• Ensure that accountability to affected populations (AAP) data is collected routinely throughout the project cycle, enabling evidence-based programming and corrective action.
• Develop data gathering strategies and harmonize data collection, analysis and reporting flows for projects in country.
• Collaborate with the Mission’s information, communications and telecommunications (ICT) section to develop and maintain the MEAL technology system, including updating, troubleshooting, and promptly addressing all problems as they arise.
• Conduct regular site visits or when required to monitor service provision and ensure data quality.

Data quality management

• Develop strategies for assessing the quality of collected data for the indicators and manage tools and methods for assessing data quality for all indicators.
• Organize the planning for project data quality audits and monitor and coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures.
• Coordinate data gathering and data management of population-based surveys and surveillance activities.

Sampling

• Use proper sampling (probability and non-probability) techniques taking into account desired power, type of evaluation (e.g. single point or multiple point; baseline vs endline), the objective of the evaluation (e.g. testing for change or getting a point prevalence), and budget limitations.
• Ensure adherence to prescribed methodologies of sampling, data collection, and data entry.
• Facilitate, guide and supervise external consultant (if applicable) in conducting needs assessment, surveys, evaluations and contextual analysis. Review the methodology, sampling approach and other important details proposed by the expert/consultant.
• Lead the development of sampling frame, calculate the sample size and draw samples for population-based surveys.

Qualitative and quantitative techniques

• Develop and use different qualitative and quantitate methods of data collection including structured/ semi structured interviews, key informant interviews, in-depth interviews, group discussions, focus group discussions and direct observations as an M&E tool. Conduct trainings on quantitative and qualitative techniques for data collection for MEAL, program and interviewers.
• Prepare tabulation plan and perform quantitative data analysis
• Perform qualitative textual analysis, develop topical outlines (coding) and support the team in narrating the findings.
• Keeping the social dynamics, manage errors/bias and strategy to minimize them and to ensure the data collected is representative of populations without power (avoiding over dependence on community leaders, local authorities, and/or government authorities as primary sources for defining communities’ needs and preferences).
• Develop Terms of Reference (ToR) outlining the objectives, methodology, sampling approach and other necessary details for the study to be conducted internally or by a consultant and oversee the logistics of data collection and data management and ensure adequate resources are available.
• Design questionnaires for monitoring purposes and apply the different interview techniques (structured/semi-structured).
• Conduct regular site visits or when required to monitor and assist partners in the data collection process to ensure data quality.

Mobile and manual data collection

• Determine the appropriate data collection tool based on the purpose, advantages and disadvantages of mobile data collection techniques.
• Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
• Support in installing and configuring mobile data collection tools (OKD collect, Kobo collect, ONA collect, etc.) on smart phones or tablets and manage data on mobile servers (Kobo form builder, ONA form builder, etc.)
• Increase capacity of other staff in developing XLS form and setting up mobile data collection.

Data analysis, including use of statistical software

• Develop guidance and standards methodologies for the collection and analysis of data to allow for comparison and aggregation across time and the different projects.
• Support MEAL and the project/program team on conducting statistical analysis including descriptive (univariate and bivariate data analysis) and inferential analysis using statistical software.
• Support the qualitative analysis, and develop topical outlines (coding).
• Develop spatial data from maps, documents, and other data sources.
• Analyze data and develop spatial data models and maps.
• Triangulate findings from several qualitative and quantitative sources.
• Interpret statistical data for use in decision-making and synthesize quantitative and qualitative information for write-up/reports and decision making.

Evaluation design

• Develop TOR for internal and external baseline survey, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, Knowledge, Attitudes, and Practices Surveys (KAP).
• Make a comprehensive situation analysis to inform an evaluation.
• Identify the needed resources for evaluation, such as information, expertise, personnel, instruments, and budget.
• Manage the administrative and logistic process of evaluations involving external evaluators.
• Train and supervise data gathering of internal performance evaluation and design and synthesize the findings from participative evaluation techniques (actively involving affected communities in the evaluation exercises).

Management and leadership

• Support the Country Office in identifying the human resources needs in MEAL.
• Provide technical supervision and coordination of MEAL Officers from field sites.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

Capacity development and training

• Identify the gaps in staff knowledge of MEAL concepts and skills and provide trainings in these topics.
• Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in MEAL.
• Deliver intermediate-level training to the MEAL team and conduct a training on qualitative techniques for data collection for interviewers.

Knowledge Management and Learning

• Develop KML mechanisms and processes for mission while ensuring these mechanisms are in line with IMC’s guidelines
• Establish basic learning systems that incorporate program studies’ findings, lessons learnt, achievements and gaps, and develop all the tools required to support learning practices.
• Organize internal reviews and lessons learned workshops and present practical recommendations
• Ensure after-action reviews and lessons learned exercises, including data collected through Community-Based Feedback and Response Mechanism (CBFRM) and other participative forms of community engagement and feedback collection.

Community Based Feedback and Response Mechanism

• Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter
• Implement and monitor the CBFRM, accountability initiatives, and practices across the Mission.
• Lead the implementation of methodologies to consult communities on their preferences based on the operational context.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.Qualifications:

Essential

• Master’s-level or a higher degree in social sciences, public health, statistics, or international development, with experience or background in M&E, epidemiology, public health, and health information management.

Experience

Essential

• Minimum of 5 years of applied experience with a humanitarian organization in designing, implementing, and overseeing monitoring and evaluation tasks.
• Demonstrated experience in managing teams and building staff capacity within complex programing.
• Experience with M&E approaches for key donors such as OFDA, ECHO, EU, DfID, UN etc.

Desired

• Experience in database design and other tools for information management like DHIS2;
• Experience in use of qualitative and quantitative software for data analysis.
• Experience with mobile data collection platform

Competencies

Essential

• Able to identify gaps in staff knowledge of MEAL concepts and skills and provide a training in these topics.
• Know causal analysis approaches (e.g. problem tree analysis, SWOT analysis) and carry out situation analysis and assessment of needs and opportunities (with the inputs of technical specialists).
• Possess the skills to write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries.
• Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Desired

• Competency in using statistical software EPI-Info, SPSS, and STATA.
• Possess the skills in qualitative data analysis software such as MaxQDA, NVivo, Atlas.ti.
• Possess the skills in mobile data collection software such as Ona, KoboToolBox.
• Perform inferential analysis using statistical software.
• Knowledge of inferential statistics.
• Communicate the organizational goals to the team.
• Support innovation and organizational change when needed.
• Have the analytical, conceptual, and strategic thinking skills.
• Build collaborative relationships and foster teamwork.

Other – Languages

• High-level Spanish proficiency (Speaking – Reading – Writing).

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to .