• Apply a structured methodology for system change and support change management activities
• Monitor and evaluate change process at different levels of the organization
• Develop human-centered approaches for culture change that are agile, and ready for the digital world
• Support developing digital learning strategies and its implementation in different Bureaus

• Apply a change management process and tools to create a strategy and structure to support adoption of the changes required by the Digital Transformation of UNDP
• Work with the CDO to define vision, objectives and structure necessary for supporting organization-wide digital transformation, including strategic positioning analysis and advice
• Develop organization structure for the CDO office
• Support the CDO in recruiting of key personnel

• Define key activities and roadmap, with deliverables and timelines for the successful delivery of digital transformation
• Assess key changes or readiness gaps that will impact the organization
• Develop and execute change management activities to support the transition
• Identify key risks and identify mitigation strategies to support the change process

• Consult with key stakeholders in the organization (as well as external) to identify best practices in digital transformation and tailor them for UNDP’s context
• Outline process for digital innovation from early stage ideation to scaling
• Ensure that human-centred design and other agile approaches are embedded in the innovation support process
• Outline working methods and capacity requirements for digital programme incubation support

• Support organizational design and define roles and responsibilities in the change process
• Conduct impact and readiness assessments to identify key changes or readiness gaps that will impact the organization; and develop and execute change management activities to support the transition
• Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
• Identify, analyze and prepare risk mitigation tactics

• Ability to make new and useful ideas work

• Ability to persuade others to follow

• Ability to improve performance and satisfaction

• Ability to listen, adapt, persuade and transform

• Ability to get things done while exercising good judgement

• Excellent communication and interpersonal skills
• Ability to think and act strategically with good political awareness
• Ability to deliver in a high pressure environment
• Ability to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate demands.
• Ability to collaborate with and achieve actionable results
• Ability to build strong and sustainable relationships and capability to interact at all levels within the organization.
• Excellent ability to multi-task in a high-demand and fast-paced work context
• Promotes a knowledge-sharing and learning culture in the office
• Consistently approaches work with energy and a positive, constructive attitude
• Sensitivity to and responsiveness to all partners, respectful and helpful relations with all UN/UNDP staff
• Ability to deal with highly confidential information.

• Masters Degree in MBA, Psychology, Sociology, Political Sciences, Human Resources Management or (Applied) Economics.

• Minimum of 7 years of work experience, of which 3 years of relevant experience in a consulting or industry role
• At least 2 years of experience in undertaking change management and culture change activities to support an organization’s transformation.
• Experience at a tier-1 management consulting firm focused on strategy, operations, process consulting, or project / program delivery within digital transformations
• Knowledge of leading practice change tools and methodologies including but not limited to predictive analytics, engagement and facilitation tools, experience design using personas and informed by organizational analytics, etc.
• Demonstrated ability to collaborate with different teams including but not limited to strategic planning, IT, communications, partnerships, operations, human resources, etc. 
• Demonstrated interest in one of the following communities of practice: Digital Advisory, Transformation Leadership, or Organizational Change Management
• Familiarity with user research, user-centered design principles, process transformation, and data analytics
• Experience and understanding of digital transformation a plus.

• Excellent knowledge of English, as well as writing, presentation and communication skills. Fluency in other UN languages is an asset. 

Important information for US Permanent Residents (‘Green Card’ holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

Scam warning

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Contract Duration: 364 days